Everything the line handles while you're off the clock.
One receptionist that never queues, never takes lunch and never lets a new customer go to voicemail.
24/7 first-ring answering
Nights, weekends and holidays are covered. Callers hear a real conversation, not a menu tree or a beep.
Booking and scheduling
Appointments, site visits and callbacks are created in the calendar or booking system you already use.
Urgent-call triage
You define what counts as an emergency. The line recognises it and reaches your on-call person with full context.
Lead qualification
Budget, timing, location and what the caller needs — captured up front so your callback picks up where the call left off.
Answers about your business
Hours, services, pricing rules, location, parking and next steps — answered from information you provide.
Message hand-off
Anything the line can't finish is passed to your team by email and text with a clear summary.
Bilingual on request
English and Spanish callers get the same answers in the language they start the call in.
Your voice and rules
Greeting, tone, business hours and escalation ladder are configured with you before go-live.
What it deliberately won't do.
We keep the line honest, because a wrong answer costs more than a missed one.
- It won't quote a price it hasn't been given.
- It won't approve, promise or commit to anything on your behalf.
- It won't guess. Anything outside its brief goes to a human with a clear summary.
See it answer your own line.
Send us a few details about your business and we'll walk you through a live call.